Shipping Policy

At Games N Gadget, we are committed to delivering your gaming products safely, quickly, and reliably. We work with trusted courier partners across India to ensure your order reaches you in the best possible condition.

1. Order Processing & Dispatch

• Orders placed before 11:30 AM IST on a business day will generally be dispatched on the same day.
• Orders placed after 11:30 AM IST or on non-business days will generally be dispatched on the next business day.
• Once your order has been dispatched, you will receive the relevant shipping and tracking details where applicable.
• Processing and dispatch times may vary during sales, promotional periods, holidays, or due to unforeseen circumstances.

2. Delivery Time

Standard delivery generally takes 3–4 business days after dispatch.

Deliveries are normally made Monday through Saturday. Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

We offer FREE SHIPPING on most orders.

For products or locations where additional shipping charges apply, the applicable charges will be displayed during checkout before you complete your purchase.

4. Same-Day Delivery

Same-day delivery may be available for eligible orders and locations.

• Orders must be placed before 5:00 PM, Monday to Saturday.
• Same-day deliveries are generally made between 6:00 PM and 9:00 PM.
• An additional charge of ₹100 applies for same-day delivery.
• Only prepaid orders are eligible for same-day delivery.
• Same-day delivery is not available on Sundays and national holidays.
• Orders placed after the applicable cut-off time may be delivered on the next business day.

Same-day delivery is subject to product availability and serviceability of the delivery location.

5. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Courier or logistics issues
• Weather conditions
• Public holidays
• High order volumes
• Incorrect or incomplete delivery information
• Events beyond our reasonable control

If your order is delayed, please contact our customer support team for assistance.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information, including the recipient’s name, address, phone number, and PIN code.

Games N Gadget will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

7. Damaged Packages

Please inspect your package carefully when it is delivered. If the package appears damaged, opened, or tampered with, please contact us as soon as possible.

For products damaged during transit, please contact our customer support team within one working day of delivery with your order details and relevant photographs/videos.

8. Undelivered Orders

If an order is marked as undelivered, we may coordinate with the courier partner to verify the delivery status.

If it is confirmed that the product was not delivered and you choose a refund instead of receiving another product, the refund will be processed according to our Refund Policy.

9. Shipping & Returns

Shipping or courier charges are generally non-refundable, except where required by applicable law or where specifically stated in our policies.

For information regarding damaged, faulty, incorrect, or cancelled orders, please refer to our Return & Refund Policy.

10. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: contact@gamesngadget.com
Phone: +91 88844 11166 / +91 88844 41666
Customer Support Hours: 11:00 AM – 7:00 PM

Games N Gadget reserves the right to modify this Shipping Policy from time to time. Any changes will be posted on this page.