FAQs

Why should I buy a gaming console from Games N Gadget?
Games N Gadget offers new and pre-owned gaming consoles, games, accessories, and other gaming products at competitive prices. We aim to make gaming more affordable while providing product-specific warranty options and customer support. Customers in Bengaluru can shop online or visit a Games N Gadget store to check product availability.

What gaming consoles does Games N Gadget sell?
Games N Gadget offers a range of gaming consoles and gaming products, including PlayStation and Xbox consoles, along with games, controllers, and accessories. Product availability may vary, so check the relevant product page for the latest stock and details.

Can I buy a PS5 in Bengaluru from Games N Gadget?
Yes. Games N Gadget offers PlayStation 5 consoles for customers in Bengaluru, subject to product availability. You can check the latest PS5 models, configurations, prices, and warranty details on the website or contact the store before visiting.

Does Games N Gadget sell pre-owned gaming consoles?
Yes. Games N Gadget sells pre-owned gaming consoles and other pre-owned gaming products. The condition, included accessories, warranty period, and other details can vary by product. Always check the individual product listing before purchasing.

Where can I buy gaming consoles from Games N Gadget in Bengaluru?
Games N Gadget serves customers in Bengaluru through its physical stores and online store. You can visit a Games N Gadget store to check product availability or place an order through the website for delivery. For the latest store locations and contact details, please check the Store Locator.

How can I buy a gaming console from Games N Gadget?
You can purchase a gaming console or other gaming product online through the Games N Gadget website. To place an order:
- Select the product you want to buy.
- Click “Add to Cart.”
- Open your cart and proceed to “Checkout.”
- Enter your shipping and payment details.
- Review your order and complete the purchase.
You can also visit a Games N Gadget store in Bengaluru and purchase an available product directly.

What payment methods does Games N Gadget accept?
Available payment options are displayed during checkout and may vary depending on the order. Customers can select from the payment methods available for their order before completing the purchase.

Does Games N Gadget offer Cash on Delivery?
Cash on Delivery may be available for eligible orders and delivery locations. The payment options available for your specific order will be displayed during checkout.

How much does shipping cost?
Shipping charges and free-shipping eligibility may vary depending on the order and delivery location. Any applicable shipping charges will be displayed during checkout before you complete your purchase.

How long does Games N Gadget take to deliver gaming consoles?
Standard delivery typically takes around 3–4 business days after the order is shipped. Orders placed before 11:30 AM IST on a business day are generally shipped the same day; orders placed later are usually shipped on the next business day. Delivery timelines may vary depending on the destination, product availability, courier service, and other factors.

Does Games N Gadget offer same-day delivery in Bengaluru?
Same-day delivery may be available for eligible orders in Bengaluru. Orders for same-day delivery must meet the applicable cut-off and payment requirements. Additional charges may apply. Please check the availability and applicable charges before placing your order.

How can I track my Games N Gadget order?
After your order is shipped, you will receive the relevant shipping or tracking information. You can use the provided details to check your order status. If you need help with an order, contact Games N Gadget customer support with your order details.

Do gaming consoles from Games N Gadget come with a warranty?
Warranty coverage depends on the individual product. Different products may have different warranty periods, so customers should check the product page before purchasing. For consoles with an extended warranty option, the extended warranty must be purchased separately unless specifically stated otherwise.

What does the Games N Gadget extended warranty cover?
The extended warranty for eligible gaming consoles covers internal hardware failure and may provide repair or replacement according to the applicable warranty terms. It does not generally cover physical damage, accessories, controllers, batteries, wires, plastic parts, or servicing. Warranty coverage is also void if the console seal is broken, removed, or tampered with. Please review the applicable warranty terms before purchasing an extended warranty.

Can I return a gaming console or other product to Games N Gadget?
Returns are subject to the Games N Gadget Return and Refund Policy. Refunds are generally provided for eligible cases such as a damaged or faulty product, an incorrect product being delivered, or an eligible cancellation made before dispatch. Please check the Return Policy before requesting a return.

What should I do if I receive a damaged or wrong product?
If your order arrives damaged or you receive a product that does not match your order, contact Games N Gadget at contact@gamesngadget.com within one working day of delivery. Please provide your order details and relevant information about the issue so the support team can assist you with the return or refund process.

Can I cancel my Games N Gadget order?
An order can be cancelled before dispatch, subject to the applicable cancellation terms. Cancellation requests after an order has been dispatched are generally not accepted. For prepaid orders cancelled before dispatch, a 2.5% processing fee excluding taxes may apply. This fee is waived when the product cannot be dispatched due to an issue caused by Games N Gadget, such as an out-of-stock product.

How long does a Games N Gadget refund take?
Refund processing time depends on the reason for the refund and the applicable policy. Customers should allow the processing period specified by Games N Gadget after the return or cancellation has been approved. Shipping or postage charges are generally non-refundable.

Can I sell or exchange my old gaming console in Bengaluru?
Yes. Games N Gadget provides options for selling or exchanging eligible old gaming consoles. You can submit your console details through the relevant Sell or exchange service and receive an evaluation based on the product’s model, condition, and other applicable factors.

Can I buy gaming games and accessories from Games N Gadget?
Yes. In addition to gaming consoles, Games N Gadget offers gaming games, controllers, and other gaming accessories. Availability and pricing depend on the individual product.

How can I contact Games N Gadget customer support?
For help with products, orders, delivery, returns, refunds, or other queries, you can contact Games N Gadget:
- Phone: +91 8884411166 / +91 8884441666
- Email: contact@gamesngadget.com
- Support Hours: 11:00 AM – 7:00 PM